Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to Crayon talk. The terms "we", "us" and "our" refer to Crayon talk. By visiting or using our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

SECTION 1 – ACCESS AND ACCOUNT By using our services, you confirm that you are of legal age in your jurisdiction. You are responsible for maintaining the security of your account and all activity under it. You may not transfer or assign your account to any other person.

SECTION 2 – OUR PRODUCTS We make every effort to accurately represent our products. However, colors and appearance may vary depending on your device settings. Product descriptions are subject to change without notice, and we reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS Placing an order constitutes an offer to purchase. Crayon talk reserves the right to accept or decline any order. Your order is confirmed only after payment is processed. Please review your order carefully before submitting, as cancellations may not be accommodated after acceptance. Returns and exchanges are subject to our Return and Refund Policy.

SECTION 4 – PRICES AND BILLING Prices are subject to change without notice. The price charged will be the price in effect at the time of order. Prices do not include taxes, shipping, customs, or import charges unless stated otherwise. You agree to provide accurate and complete payment information for all purchases.

SECTION 5 – SHIPPING AND DELIVERY All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, risk of loss passes to you. Please refer to our Shipping Policy for full details.

SECTION 6 – INTELLECTUAL PROPERTY All content on our store — including trademarks, text, images, graphics, and design — is owned by Crayon talk or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS Our store may include links to third-party websites or tools. We are not responsible for the content, accuracy, or practices of any third-party sites. Use of third-party tools is at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY Crayon talk is powered by Shopify. All sales and purchases are made directly with Crayon talk. Shopify is not responsible for any aspect of transactions between you and Crayon talk.

SECTION 9 – PRIVACY POLICY All personal information collected through our store is subject to our Privacy Policy. By using our services, you acknowledge that you have read and understood our privacy practices.

SECTION 10 – FEEDBACK Any feedback, reviews, or suggestions you submit may be used by Crayon talk for any purpose, including improving our products and services, without compensation or obligation to you.

SECTION 11 – PROHIBITED USES You may only use our services for lawful purposes. You may not use our store to violate any laws, infringe intellectual property rights, transmit harmful content, or engage in any conduct that damages Crayon talk, Shopify, or other users.

SECTION 12 – DISCLAIMER OF WARRANTIES Our services and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.

SECTION 13 – LIMITATION OF LIABILITY To the fullest extent permitted by law, Crayon talk shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our services or products.

SECTION 14 – INDEMNIFICATION You agree to indemnify and hold harmless Crayon talk, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or your use of our services.

SECTION 15 – GOVERNING LAW These Terms of Service are governed by the laws of Hong Kong. Any disputes shall be subject to the jurisdiction of the courts of Hong Kong.

SECTION 16 – CHANGES TO TERMS We reserve the right to update these Terms at any time. Changes will be posted on this page and take effect upon posting. Continued use of our services constitutes acceptance of the updated Terms.

SECTION 17 – CONTACT Questions about these Terms of Service should be directed to: Crayon talk info@crayontalk.com