Shipping

Shipping Information

At Crayon talk, we currently ship directly from our partner fulfillment centers in Asia to customers around the world.

Our main shipping destinations include the United States, Canada, the United Kingdom, Australia, France, Germany, Italy, and other selected European countries.

We're a small independent tennis lifestyle brand, and we work hard to keep your order experience smooth, reliable, and transparent.

Processing Time

Orders are typically processed within 3–7 business days after payment is confirmed.

During launches, holidays, or high-volume periods, processing may take slightly longer.

Once your order has been shipped, you'll receive a shipping confirmation email with tracking information.

Estimated Delivery Times

Estimated delivery times vary depending on destination and local carrier conditions.

United States

Estimated delivery: 7–15 business days

Canada

Estimated delivery: 7–16 business days

United Kingdom

Estimated delivery: 6–12 business days

Australia

Estimated delivery: 7–15 business days

Europe

Estimated delivery: 6–15 business days

Please note that delivery times are estimates only and may occasionally be affected by customs processing, weather conditions, carrier delays, or peak shopping seasons.

Shipping Costs

Free shipping on all orders over $100 USD, applicable to all destinations worldwide.

For orders under $100 USD, shipping fees are calculated at checkout based on your location and order value.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email.

Tracking updates may take a few days to appear after shipment, depending on the carrier.

If you have questions about your order status, feel free to contact us.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer.

Crayon talk is not responsible for delays caused by customs clearance processes.

Incorrect Addresses

Please make sure your shipping address is correct before placing your order.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

Lost, Delayed, or Stolen Packages

While we do our best to ensure smooth delivery, Crayon talk is not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.

If your package appears lost or significantly delayed, please contact us and we'll do our best to help.

Packages marked as delivered by the carrier are considered successfully delivered.